Sales Operations Manager
Luxfer is a global industrial company, innovating niche application in materials engineering. Luxfer has pioneered the application of magnesium, zirconium, and carbon fiber in the healthcare, transportation, emergency response, defense, and aerospace markets. We have a global presence, with manufacturing facilities in 4 countries and over 1,300 employees worldwide. As one of Luxfer’s core values, the personal development of our employees is at the heart of what we do. Our culture thrives on innovation, and we are attracting achievers, leaders, and visionaries to revolutionize our business. Luxfer provides an environment that will allow you to grow, build relationships, and take advantage of career opportunities, wherever they may take you.
Primary Responsibilities
Provide sales and market-based analysis to help create an aligned Sales & Marketing forward view of unconstrained sales demand. The Sales Operations Manager will work with inside sales and facility supply chain managers to ensure customer forecast is consumed by incoming sales orders. Additionally, they will ensure that the customer is receiving Market lead times. The Sales Operations Manager lays a critical role within all phases of Luxfer’s IBP process (PMR, Demand, Supply and Financial Planning). This role will interact with Sales and Marketing teams to ensure forecast, and plans are in place to support the business goal of meeting or exceeding budgeted sales goals.
- Develop, deploy, and manage a simplified sales forecasting process.
- Utilize the sales forecasting process, as well as interaction with sales managers to ensure there are clearly defined sales plans in place that will deliver monthly as well as strategic revenue goals.
- Co-ordinate monthly forecasting process and the data inputs to the monthly Integrated Business Planning process.
- General understanding of business; interpreting the business context of forecast demand (high or low) or supply capability (high or low).
- Liaise with Product Management & Supply on day-to-day issues.
- Facilitate the management of SalesForce.com opportunity funnel with sales and product managers.
- Day to day collaboration with Supply Chain Managers at each manufacturing facility on the consumption of forecast and sales order promise dates, ensuring alignment with market lead time expectations.
- Manage Sales Teams Growth Scorecard Metrics.
- Provide important support to sales and business leadership on the generation of annual and strategic planning sales forecasts.
- Working with Inside Sales to ensure incoming orders are allocated to the appropriate manufacturing location.
- Oversees the general workflow of generating sales reports, charts, and markets.
- Provide monthly sales review presentation to VP of Sales.
- Strong inter-personal relationship and communication skills
- Support the sales team, as required, with 3-5 in person customer visits annually.
- Prepare budget numbers in conjunction with VP of Sales
- Exemplary communication skills to work across all functions of business, especially finance and operations.
- Excellent computer and mathematical analysis skills. Advanced Excel skills preferred.
- Quarterly travel to Luxfer Canada—occasional domestic and international travel required, with daily interaction facilitated by Teams, e-mail, and telephone calls.
- Daily interaction with the CA based facilities based in Riverside and Pomona. While based on the Riverside campus, ensure there is frequent visits (at least monthly) to the Pomona facility.
Educational and Experience Requirements
- Bachelor's Degree in Business or related discipline.
- Three (3) or more years of related experience
Compensation:
Base salary between $80k-$90k.
**We are committed to a safe, drug-free work environment and pre-employment drug screening and background checks are required prior to starting. Candidates must be authorized to work in the US.
Luxfer Cylinders is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities. Women, minorities and veterans are encouraged to apply.
NOTICE FOR CALIFORNIA RESIDENTS:
Pursuant to the California Privacy Rights Act, if you are a California resident, you have the right to know the categories of personal information we collect and how it’s used. Please visit the site below to access our California Privacy Rights Act Policy for candidates and employees.
https://www.luxfercylinders.com/support-item/california-privacy-notice-to-applicants/